Smarterstats 8.5 Ent edition : FTP access zip files download are not getting removed
Problem reported by Deepa K - 9/14/2014 at 9:25 PM
Hi All

We are running Smartersats 8.5 ENt edition
As per release notes ftp downloaded log fiels shall be removed after a day however we still have older ftp downlodaed logs( zip files) in weblogs_FTP older than a day


Can we some KB or document whats being missed in settings ?
or any log to be checked ?


2 Replies

Reply to Thread
Employee Replied
Employee Post
Hello Deepa,
The release note that was made for SmarterStats 8.4.5010 was a specific issue where logs that SmarterStats pulled through FTP were not being properly deleted within the SmarterStats folder itself.  The software pulls the logs locally and processes the data, which then should have been deleted.  It was recognized that in fact the logs weren't getting deleted, which is what this release note is addressing.
SmarterStats does not currently have the functionality to delete actual logs from the FTP server.  If your looking to delete the raw IIS log file from the FTP location that SmarterStats is pulling from you would need to handle this through a manual process outside of SmarterStats.
If your still seeing an issue where older FTP logs are stored in the SmarterLogs FTP folders past a day, then this would be something that we need to take a look into further.
Manju Malhotra Replied
we still see a issue with smarterlogs ftp logs foldr keeping onlder zip files( not ftp remote location)

Reply to Thread