Back to Community Threads
1
Mobile Web Interface for SmarterTrack and CC/BCC
Idea shared by Randy Armbrecht - 1/24/2014 at 12:47 PM
Proposed
Is there a way to turn on CC/BCC in the mobile Web Interface for SmarterTrack? We have a need to always BCC a general department within our firm when replying to tickets, and do not have this option currently via the mobile web interface.
 
Thanks in advance!

Randy A.

2 Replies

Reply to Thread
0
Derek Curtis Replied
1/27/2014 at 8:35 AM
Employee Post
Hi, Randy
 
I'll bring this up to the developers. As such, I changed this post from a Question to an Idea. Thanks for the suggestion.
Derek Curtis COO SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Is there a way to set it up in events? Does smarter track have events? If so you could use an "add recipient" event.... I don't know enough about the system.
Remember kids, every time a spam message gets blocked, a nerd gets their glasses. spamhurts/July 15
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

SmarterTrack/WHMCS Addon ModuleUtilities and Conversion Tools
Set up Autodiscover for SmarterMailSmarterMail > Installation and Configuration
Reset an Administrator Password in SmarterTrackSmarterTrack > Server Configuration and Management
Reindex SmarterTrack Search TablesSmarterTrack > Server Configuration and Management
Unblock / Allow Browser Notifications in SmarterTrackSmarterTrack > Agent Configuration and Management