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Change titles, "knoweldge base, "news", "tickets"
Question asked by Anthony Haniff - 9/9/2014 at 11:22 AM
Answered
Hio there
 
Is there a way to currently overwrite the main button text, e.g "knowledge base, "news", "tickets"  etc . I have looked at css replacements techniques online but its not abundantly clear to me.
 
Many Thanks
 
Anthony

8 Replies

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Andrea Rogers Replied
Employee Post
Hi Anthony,
 
At this time these buttons or the text on them cannot be modified. They are hard-coded into SmarterTrack. I'll go ahead and change this from a Question to an Idea so other users can vote on this as well.

Andrea Rogers
SmarterTools Inc.
877-357-6278

www.smartertools.com

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Steve Reid Replied
You should possibly change this to a suggestion...

Generally it should be suggested that all words within any Smartertools products should never be hard coded. There should always be a language file somewhere to edit.
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Andrea Rogers Replied
Employee Post
Thanks for the suggestion, Steve! I'll do that.

Andrea Rogers
SmarterTools Inc.
877-357-6278

www.smartertools.com

0
User Replied
Sorry, there was a bit of miscommunication between Andrea and myself on this one. These strings ARE translatable. They are in the language file as @Home, @KnowledgeBase, @News, @Tickets, and @Community. Note that changing the translation file will cause changes elsewhere in the product where these strings are used.
4
Employee Replied
Employee Post Marked As Answer
These strings are translatable. They are in the language file as @Home, @KnowledgeBase, @News, @Tickets, and @Community. Note that changing the translation file will cause changes elsewhere in the product where these strings are used.
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Andrea Rogers Replied
Employee Post
Thanks for clarifying that, Mike! Sorry about any confusion.

Andrea Rogers
SmarterTools Inc.
877-357-6278

www.smartertools.com

0
Lance Rasmussen Replied
How are these changeable for those using the hosted ST?
1
jeremy aurich Replied
I think the point still is that if you offer an enterprise product, the labels should be custom as well. 

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