Change titles, "knoweldge base, "news", "tickets"

Question asked by Anthony Haniff - 9/9/2014 at 11:22 AM

Answered

Hio there

Is there a way to currently overwrite the main button text, e.g "knowledge base, "news", "tickets" etc . I have looked at css replacements techniques online but its not abundantly clear to me.

Many Thanks

Anthony

8 Replies

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Employee Replied

9/10/2014 at 10:51 AM

Employee Post

Hi Anthony,

At this time these buttons or the text on them cannot be modified. They are hard-coded into SmarterTrack. I'll go ahead and change this from a Question to an Idea so other users can vote on this as well.

Steve Reid Replied

9/10/2014 at 11:46 AM

You should possibly change this to a suggestion...

Generally it should be suggested that all words within any Smartertools products should never be hard coded. There should always be a language file somewhere to edit.

Employee Replied

9/10/2014 at 12:09 PM

Employee Post

Thanks for the suggestion, Steve! I'll do that.

User Replied

9/11/2014 at 9:35 AM

Sorry, there was a bit of miscommunication between Andrea and myself on this one. These strings ARE translatable. They are in the language file as @Home, @KnowledgeBase, @News, @Tickets, and @Community. Note that changing the translation file will cause changes elsewhere in the product where these strings are used.

Employee Replied

9/11/2014 at 9:37 AM

Employee Post Marked As Answer

These strings are translatable. They are in the language file as @Home, @KnowledgeBase, @News, @Tickets, and @Community. Note that changing the translation file will cause changes elsewhere in the product where these strings are used.

Employee Replied

9/11/2014 at 1:25 PM

Employee Post

Thanks for clarifying that, Mike! Sorry about any confusion.

Lance Rasmussen Replied

9/13/2014 at 10:55 PM

How are these changeable for those using the hosted ST?

jeremy aurich Replied

1/16/2015 at 10:14 AM

I think the point still is that if you offer an enterprise product, the labels should be custom as well.

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