The same Email-Reports are sent multiple times

Problem reported by Stefan Burgold - 4/8/2015 at 1:10 AM

Resolved

Since version 10 of SmarterStats different Users reporting, that their configured Email-Reports are sent multiple times. They optain the same Report 3-5 times.

2 Replies

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Employee Replied

4/8/2015 at 8:51 AM

Employee Post

Make sure you are on version 10.2.5556 as there is a fix for this.

Let us know if this resolves the issue after upgrading.

Stefan Burgold Replied

4/27/2015 at 1:21 AM

Thank you. This resolve the problem.

But there is another big problem with the weekly mail-report: the selected date-range from the trend-frequency-report says: 2015-04-20 to 2015-04-26. The graph shows Sunday to Saturday ???? And the value from the first day (Sunday) is always 0.
The report is sent on Sunday at 00:07. If the report cannot be sent on Monday 0:00, so there are data for a complete week in the report (Monday 0:00 to Saturday 23:59)?

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