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GetEmailMessagesForActiveSync: Could not find the folder ...
Problem reported by vincent bergeron - 4/1/2015 at 7:35 AM
Submitted
Hi !
 
We have a user with sync issues.  When I take a look into log file for ActiveSync account, I often see this message : GetEmailMessagesForActiveSync: Could not find the folder ..
 
Folder name had specials caracters like "é à" and I request user to change this name to standard character.
 
User rename it correctly but I still have this error messages.
 
I'm using SmarterMail 13.3 with Outlook 2013, ActiveSync Account

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Employee Replied
4/1/2015 at 8:45 AM
Employee Post
Vincent, I would recommend opening a support ticket.  If it is found to be a bug, your ticket will be refunded.
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