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SmarterTrack 10.0.5192.26230 (IIS)
We had our SmarterTrack installation running on a temporary domain name (asbtrack.domain.com) until we decommissioned our old help ticket system. Once it was decommissioned, we migrated SmarterTrack to the url helpdesk.domain.com. I updated the base URL in general settings to match the domain name, but when ticket surveys are generated it is using the old URL of asbtrack.domain.com (which has no external DNS configured).
What am I missing to get the survey URL to correctly populate with the helpdesk.domain.com address?