I'd also like to add another problem with this. When i use active-sync, I have flag and clear flag under follow-up. The problem is if I click on the flag next to email, i have 3 states. Unflagged, flagged and complete. When complete syncs to server, it becomes flagged. I have a user who tracked her emails using that method, and has had a bunch of problems because of it. I guess Microsoft is to blame here(Since I don't think they should allow different flags if they aren't in follow-up), but it would still be nice if you could implement at least 3 flags.