Server Error in '/' Application.

The request failed with the error message:
--
<head><title>Document Moved</title></head>
<body><h1>Object Moved</h1>This document may be found <a HREF="http://portal.smartertools.com/services2/svcKB.asmx">here</a></body>
--.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.WebException: The request failed with the error message:
--
<head><title>Document Moved</title></head>
<body><h1>Object Moved</h1>This document may be found <a HREF="http://portal.smartertools.com/services2/svcKB.asmx">here</a></body>
--.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[WebException: The request failed with the error message:
--
<head><title>Document Moved</title></head>
<body><h1>Object Moved</h1>This document may be found <a HREF="http://portal.smartertools.com/services2/svcKB.asmx">here</a></body>
--.]
   System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +733994
   System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +345
   SmarterTools.OnlineHelp.SmarterTrack.svcKB.svcKB.SearchKBArticlesUnderFolder(String adminUsername, String adminPassword, String searchTerms, Int32 kbFolderID, Int32 maxResults, Boolean includePrivate) +258
   SmarterTools.OnlineHelp.Search.SearchHelper.SearchKnowledgeBase(String term) +181
   SmarterTools.OnlineHelp.Search.SearchHelper.DoFullSearch(String term) +29
   SmarterMail_5x_Help.Topics.Misc.Search.SearchButton_Click(Object sender, EventArgs e) +40
   System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +155
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3804

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.17929

4 Replies

Reply to Thread

Tim Uzzanti Replied

8/25/2014 at 1:46 PM

Employee Post

We are aware of the issue and it is being resolved.

In addition, we discovered an issue with the Community with your post. The message text went into the right column etc. on Chrome for Mac. Were fixing that as well.

Tim Uzzanti

CEO

SmarterTools Inc.

www.smartertools.com