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Index was outside the bounds of the array
Problem reported by CCC - 3/11/2015 at 12:18 PM
Submitted
One of the sites in smarterstats stopped importing logs and is reporting the following error message
 
Status: Waiting for new data
Import Error: 3/9/2015 4:44 PM - Index was outside the bounds of the array.
 
Anything worth troubleshooting, or should I just re-import?
 

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Grady Werner Replied
Employee Post
Usually a reimport is the easiest.  Most likely something happened in the file system to corrupt a file.
 
However, if you want us to diagnose the cause, you can start a ticket with us and send over the SmarterLogs folder for the site and we can run analysis here.
Grady Werner SmarterTools Inc. www.smartertools.com

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