Hello Michael,

 

Thanks for the information. I'm not certain that you would like to use the IMAP / POP retrieval feature within SmarterMail. This is widely used amongst our users that have another email client or provider that they want to sync their mail over to their SmarterMail account. You can enable the feature and then once all of the messages have been brought over you can disable the feature.

 

 

Thanks.

 

 

SmarterMail provides this in the application:

 

https://portal.smartertools.com/kb/a2711/import-mailbox-data-to-smartermail-from-third-party-mail-servers.aspx

 

It works ok. It is a fire and forget type of thing, can't get interrupted during the import, can't delineate duplicate items, etc, etc. For small mailboxes, it works great.

 

Most of the time we use MigrationWiz. Much, much more feature rich, but you also pay $12/mailbox to move it. But, when moving a large amount of clients over from Exchange to SM or even from IMAP to SM, it works great. One million times better than touching every users Outlook, using powershell to dump PST from Exchange, etc, etc.

The other problem with using the IMAP retrieval feature within SmarterMail is that if there's a problem, say, retrieving from GoDaddy's servers via IMAP, which simply doesn't work, the process hangs and you can't ever use the feature again until you reboot the server. Simply restarting SM doesn't do it, as it's a hung process elsewhere. That would be a nice feature, detecting that the process is hung, or being able to kill it manually from within the interface.

 

In any case, I'm typically only moving over one or two clients these days. If I were to have to move more than that I'd likely try Rick's IMAP move tool.

 

Thanks