Hi,

 

I am using SM 13.x latest available build and facing strange issue for one customer,

only one email id is created and same is configured in 4 systems having MS Outlook 2013, account is configured as POP3

 

Problem: Whenever send/receive takes place, it always prompts for password, when i retype the password it takes it successfully, at the same time when i go to account properties and test the settings there too it passes, but when receiving it again prompts for password.

 

I am able to login webmail successfully with same password, what could be the catch here !!

 

Thanks