What is the Enable real-time AV?
Question asked by Opt-Out - March 7, 2015 at 5:02 PM
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What is the purpose of the [x] Enable real-time AV option under Antivirus Administration?
When it's enabled how is the quarantine directory used?
How is the delete or inform sender option "Action" initiated?
 
Does anyone have any real world examples of this feature in use and working?
There doesn't seem to be any useful information in Smartertools help about this feature.

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Employee Replied
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Hello Opt-Out,
 
Thanks for the inquiry. Do you have any third party applications that might suit your system needs ?  Similar products may be Avast, AVG Antivirus or other Real Time AntiVirus applications that you can configure with SmarterMail.
 
The intent on using these applications is simply allowing that application to detect and quarantine viruses and infections. You define the path to send those items for later view or removal. Please let me know if you have any other questions.
 
Thanks.
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When enabled should the real time AV scan the spool folders?
How does smartermail function when this is enabled? How does SM know when to move an email to the quarantine? How does SM know when to inform the sender? I'm trying to determine how SM is able to work with a 3rd party antivirus using this feature. And what are the problems, if any, with real time scans of the spools?

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