default admin password when setting up smarterstats

I wanted to take a look at smarterstats, before buying it. So i downloaded the free edition, after setup is complete it opens a webpage where you can view a quick video tour "getting started with" and there is a step 2 that says begin quick setup. When i click quick setup, i am just taken to a login page, but idont have any login? admin in password/username/site id dosent work. So how do i complete the setup ?

Derek Curtis Replied

8/21/2014 at 12:49 PM

Employee Post

Hi, Mads

It sounds like you may have an older installation of SmarterStats on this machine. That's the only thing I can think of to cause this type of behavior. I'd recommend doing a complete uninstall of SmarterStats, including deleting any and all folders the installation creates, then install it again and see if that helps things. Here's a KB article on how to do that: http://portal.smartertools.com/kb/a2482/uninstall-smarterstats.aspx

Derek Curtis COO SmarterTools Inc. www.smartertools.com

Mads Sigvert Replied

8/21/2014 at 12:56 PM

Hi Derek

I have never used it before, but a uninstall and a removal of all those folders, and a reinstall did solve the isue. Thank you.

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