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Why are counts different?
Question asked by Donavon McKigney - 2/13/2015 at 10:45 AM
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When I run the system report Ticket Statuses and do an Advanced Search for all Closed tickets during the same time period, I noticed that Total Closed Tickets on the report is different than the number returned from the Advanced Search.  Why would these counts be different?
 
We are running version 13.1.
 
Thanks
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