Why are counts different?
Question asked by Donavon McKigney - February 13, 2015 at 10:45 AM
When I run the system report Ticket Statuses and do an Advanced Search for all Closed tickets during the same time period, I noticed that Total Closed Tickets on the report is different than the number returned from the Advanced Search.  Why would these counts be different?
We are running version 13.1.

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