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Using SmarterStats 10.0.5420, I login as System Admin. I click on the reports button, then Traffic under Site Summary Reports. The report displays fine. I try to print it using the Print tab at the top. This generates a small popup window in Internet Explorer that says Print Preview at the top. This small window has scroll bars on the sides, as it is too small to display the whole report. After clicking the print button in the window provided, the output to the printer displays the small window with scroll bars, not the entire report as one would expect. This printout is worthless. I tried doing the same thing in Firefox, and that's what I got, the same thing.
Thinking I could get around this problem by using the email feature, I clicked on the Email tab. I filled out he popup with To Address and Subject, then clicked OK. I get a little red error message, "Email failed to send." Love those helpful, descriptive error messages. Now, I know my SMTP is configured correctly since my daily automated email reports all were distributed no problem. (Check the Logs under "Scheduled Email Reports" and everything was shown as expected). Still no error message anywhere in the logs that might help me figure out what this problem is. When an error of this type occurs, is it recorded anywhere?
As far as I can tell, none of the reports at the System Administrator level can be successfully printed or emailed. Has anyone else encountered this problem?