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Using SmarterMail 13.x Enterprise, I've been asked by a small domain to create an email retention policy, and have been given an administrative email for the domain.
When I go into settings, I see the tabs for: Options/User/Webmail/Compose/Forwarding/Throttling/Plus Addressing, but there is no "Service Access" to be found. Isn't this Service Access where one can choose POP3 vs. IMAP, etc. and choose how the mail is to be authenticated and routed?
I've never made an email policy before, but my thought was to make sure everyone is using IMAP and set mail to auto purge after x number of days unless the users proactively archive/save specific messages they want saved, which is what they want me to do.
Any insight as to where this panel is, as discussed in the help literature, would be appreciated.