What is the Spam priorty?
Question asked by Dave Stuart - July 28, 2014 at 9:56 AM
Answered
Hi,
 
I have set up my Domain Level Content Filtering and I'm catching all the spam and putting into their own folders, like Bad Domain, Bad E-mail Address etc. Each Filter that I have configured has a subject prefix so that I know what filter caught it. HOWEVER, I'm getting a lot of spam that is NOT prefixing to the subject so I don't know what is catching it.
 
Note too that I have configured the Antispam at the ADMINISTRATION level to also prefix the subject for levels 10, 20 and 30. BTW, I have also set the Domain in question to "Override spam settings for this domain".
 
I have searched high and low on the knowledge based but I can't find anything that explains what has priority over the other or in what order the spam filtered are fired.
 
Can some point me in the right direction to find the answer or let me know what I'm doing wrong.
 
Thanks
Dave
Best Regards
Dave Stuart MCSD

6 Replies

Reply to Thread
0
Employee Replied
Employee Post
Hi Dave,
 
The spam filtering work with SMTP check first (if enabled) then the email goes to the spool and right before deliver any content deliver check are ran such as spam assassin, then domain content filter and then users content filters.  I would recommend checking the deliver logs to see what is occurring.  
0
Thanks for the reply Brian. This is all I see in the delivery log. Do you what might be causing this?
 
[2014.07.28] 18:48:06 [85738] Unable to run SpamAssassin spam checks on server : No Spam Assassin servers available
[2014.07.28] 18:48:06 [85738] Unable to run SpamAssassin spam checks on server : No Spam Assassin servers available
[2014.07.28] 18:48:06 [85738] Unable to run SpamAssassin spam checks on server : No Spam Assassin servers available
[2014.07.28] 18:48:06 [85738] Unable to run SpamAssassin spam checks on server : No Spam Assassin servers
Best Regards
Dave Stuart MCSD
0
I checked the Delivery Log and have had this message since March 28th 2014 and just about nothing else. So I checked the AntiSpam Administration and unchecked the 2 SpamAssassin checks. Maybe that'll stop that issue and allow the proper spam filtering to happen. I will check the results in the morning and let you know what I find.
 
Thanks
Dave
Best Regards
Dave Stuart MCSD
0
OK, well no more Delivery Log messages about SpamAssassin. YEAH! I still had some spam messages without Prefix subject but then checked around and found some content filters local to the actual e-mail address so I deleted those. Will check again later. Sorry for all the messages but maybe this will help someone else who has misconfigured like I have.
 
Thanks
Dave
Best Regards
Dave Stuart MCSD
0
Employee Replied
Employee Post
Hi Dave,
 
Regarding SpamAssassin message in the deliver logs this would be due to enabling the external Spam Assassin check.  When you enable this it means that SmarterMail is looking for an external server that is running Spam Assassin.  If you enable the SpamAssassin based pattern matching you should not get the message in the deliver logs.  Since this is an internal SpamAssassin server. 
0
Perfect. Thanks for the response. I'm all sorted now and know what the priorities are, and when I have those delivery messages. I'm much more aware of spam now.
 
Dave
Best Regards
Dave Stuart MCSD

Reply to Thread