too many login failures

I tested what happends when I enter a wrong password n-times

after a while the message appears .. too many login failures.. retry later

but.. then I want to log in via the webmail on an other account with correct password, but I am not allowed to log in on an other account.

And I can't find the settings for this behaviour in de admin panel @ Abuse detection.

Employee Replied

1/15/2015 at 7:12 AM

Employee Post

When trying to login via the web interface and getting blocked due to wrong username/password SmarterMail will block the IP address and not the account. That is why you were not able to login to a different account. The settings for this is handle in the webconfig file under the MRS folder. The lines you will need to change if you are planning on modifying this are below.

Kunal Mayekar Replied

3/29/2022 at 2:20 AM

What is the unit of the above value entered for block time and tries before block? Hope the block time is in Mins and tries before block is no. of tries before block.

I am asking because I am new in this case and want to make a few changes.

Andrea Free Replied

3/29/2022 at 8:01 AM

Employee Post

Hello Kunal,

Those are the correct units. Please note, however, that this response is fairly old. In newer versions of SmarterMail, the IDS Rules for brute force are configurable within the webmail interface. You don't have to modify the webconfig file in order to adjust those rules. You should log in as the System Administrator, go to Settings > Security > IDS Rules. Learn more about the IDS Rules that are available here:

https://help.smartertools.com/smartermail/current/topics/systemadmin/security/Advanced/AbuseDetection.aspx

Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com

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