Chat & Shared Resources over multiple domains
Idea shared by Chaz Garrett - January 14, 2015 at 12:17 PM
Under Consideration
Our business has 2 entities, started separately and merged. So employees have email from either entity A or B. We are looking for a way to merge the two without loosing branding and established email address for either entity.  We are really looking to share resources like calendars, contacts and chat.  Any suggestion

18 Replies

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1
Ditto. Multiple divisions within the company - acme.com, acme.ca, acme.fr However, creating and using the domain alias is not suitable as each division has common addresses like 'customerservice@acme.com' - managed by entirely different people.
1
Any possibility domains can share resources?
0
You could make one a sub-domain of the other and merge the resources into the main domain.
 
They they can share everything.
Bruce Barnes
ChicagoNetTech Inc
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1
Smarter Tools- any plans to allow user A on Domain 1 to be able to share resources (contacts, calendar) / chat with user B on Domain 2 ??
2
Definitely would like to see something on this.  I'm testing out SmarterMail Enterprise, and this is definitely a gotcha from what I require, and what I have had from the product I'm currently using.  I need to be able to share multiple calendars (and eventually contacts) with other users in other domains.  For now, looks like I might need to stick with still using the other product...
2
Yea. There's been no ST official activity on this. Seems of very super low priority.
7
Michael,
 
At this time there are no plans on incorporating sharing between multiple domains on the same server. We get this request a couple times a month in both our sales and support departments so it should already be on our radar for future considerations. 
 
I'll be glad to submit a feature request on my end and will send this directly to the developers for further consideration. 
 
In my writeup to them I will include the feature request for linking shared resources (Contacts, Calendars, Chat, etc) on multiple SmarterMail domains within the same server, as well as public links for shared resources. 
Von See
Technical Support Supervisor
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
3
Thanks. Yea. It seems if it's requested several times a month I wish it was considered for inclusion in future version. In this thread alone we've been talking about it for a year.
3
actually this is a very very important feature because most of companies has sub domains and different domain with in single organization so communicating between them is really important
Hope smarter mail will release this feature very soon
1
Agreed, but we're gonna need more votes for ST to take this serriously
2
I would also really like to see this feature added. Would help a lot with a few of my clients

Mark Milton
Pro Tech North
Web: www.protech-north.co.uk
Email: mark.milton@protech-north.co.uk
Tel: +44 (0)1261 838282
Web Design & Web Hosting

5
Not only should this kind of thing be relatively simple to implement (yes, I know that nothing is really "simple,") it would be a valuable feature in general for SM. In addition, it should also allow communication between separate servers running SM (to be allowed by an "inclusion" list on each server). Thinking forward, it would certainly be a positive selling point for ST and SM for their products, as more and more data communication moves to the cloud.
0
Definately something we would like to see implemented, has always been frustrating that we can't. 

2
Andrea Rogers Replied
Employee Post
Thanks for your feedback, everyone. It's been a while since this was last addressed. I've added this feature to the discussions list to be reconsidered. I'll keep you updated. 

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

1
much appreciated, inter org communication is a very + feature  

Regards
Parinda Dissanayake
0
Excellent news 

There are a lot of sharing features which have been lost moving from version 15 to 17 so hopefully while these are being addressed additional functionality such as sharing across domains can be added to help improve the functionality  
2
Sharing resources with others within your organization is crucial. From sharing calendars, contacts, tasks, notes and email folders, to event and conference room scheduling, having a true team collaboration server leads to a more effective, and efficient, business. 
couldn't agree more, but how do we achieve this in Smarter mail 17?  

Sharing resources across a company, department or group of users is simple in SmarterMail. Items can be shared right from within the webmail client, and SmarterMail even supports permission levels, allowing users to specify whether items are read-only or editable on a per user or group basis.
This is not true as different departments / divisions may work under a different domain as such there is no sharing functionality at all
0
Good News 

I received a response yesterday to my open ticket regarding sharing issues which stated:

We'll have a release out either today or tomorrow that resolves this issue and some other sharing issues.  

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