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SetTicketCustomFields API 255 characters limit
Question asked by Tunc Sengun - 1/11/2015 at 6:06 PM
Unanswered
As we tried to set Custom Field via API, we found out "SetTicketCustomFields" only takes an array of strings and each string has a 255 characters limit. Can you confirm it? And we have a custom fields such as comments which is set as multiple line in Management Console, is there a way we can set text more than 255 characters in those custom fields via API?

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