Smartermail calendar: Recurring appointment disappears after changing the details
Problem reported by Reto Scartazzini - 12/15/2014 at 12:24 AM
Resolved
Hello,
 
we have the following problem with our smartermail calendar.
 
Creating a recurring appointment works fine. But when we change (e.g. the details of) a single appointment of this series the changed appointment disappears.
 
How can that be fixed?
 
Thank you for your help.
 
Best regards,
rs
 
Tim Uzzanti Replied
Employee Post
What client are you using and protocol?
Tim Uzzanti CEO SmarterTools Inc. www.smartertools.com
Reto Scartazzini Replied
Hello,
 
thank you for your answer.
 
What client are you using and protocol?
 
Outlook 2013 via "Exchange ActiveSync".
Smartermail 13.1
 
.
 
Best regards,
Reto
 
 
Employee Replied
Employee Post
Reto, I have been able to replicated the scenario where a modified instance of a recurring appointment disappears in Outlook 2013 and SmarterMail.  I have added it to our bugs list.  We are actively working to resolve several ActiveSync issues.
Tim Uzzanti Replied
Employee Post
To add to what Robert has said.  Please see this topic where we discuss in a little more detail what were working on: http://portal.smartertools.com/community/a703/new-microsoft-outlook-for-mac-from-office365.aspx
 
Tim Uzzanti CEO SmarterTools Inc. www.smartertools.com

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