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I have not been able to upgrade Smartermail since version 13.0.5420.
Every new update install cannot find the installation path.
I cannot even uninstall Smartermail because of the same issue.
I purchased a useless upgrade protection package and Smartertools wants me to pay for a support ticket that I refuse to do because I am already paying for something I am not able to use.
Anybody have any ideas on how I can apply the updates?