Revert a Licensed Version of SmarterMail to the Free Edition

In order to deactivate a license and revert an installation back to the free edition, remove the license key and activation code from the mailconfig.xml by doing the following:

This article applies to recent versions of SmarterMail. View articles for SmarterMail 15.x and earlier.
  1. Log into your server as the administrator.
  2. Using Window Explorer, navigate to the installation folder for the SmarterMail service (by default c:\program files\smartertools\smartermail\service).
  3. Make a backup of the file mailconfig.xml.
  4. Open the mailconfig.xml file with Notepad.
  5. Find and delete these lines: 
  6. Save the file and then close it.
  7. Stop and Start the SmarterMail Service.
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