Hey Daniel,
Thanks for reaching out with this issue. What are you using for the auth method?
If it's NTLM type change it to Encrypted password or something else. In the last version, we used to advertise that we do not support NTLM on some protocols. Can you check and see what the administrative logs say when you try to login? Please also try another authentication method like Encrypted Password for instance.
Let me know if this helps.
Kind Regards,
Zach Sylvester
System/Network Administrator
SmarterTools Inc.
(877) 357-6278
www.smartertools.com