SmarterTools is focused on SMB, Enterprise, Hosting, ISPs, and service providers across a number of different industries: education, finance, technology, healthcare, manufacturing, retail, etc.
In an effort to cater to all of these customers, we negotiated licensing with some of the largest companies in the world to avoid per user licensing.
Per user licensing sucks and costs explode for companies with large number of users, plus it doesn't offer any flexibility.
SmarterTools provides native MAPI and our competitors do not.
In almost all cases, SmarterMail costs 50% less than any of our competitors while we offer more or better compatibility, and functionality, in every way.
This is what we are focused on and it may not meet the needs of everyone but it meets the needs of 98% of people looking to provide the equivalent to Exchange at a fraction of the cost.
In addition, we offer FREE versions that are very functional to help the community.
We also offer leasing so customers can avoid large up front expenditures.
We do what we can to stay in business and continue to provide some of the best mail and help desk products on the market.
If we do not meet your needs, we understand and hope you find a solution that fits better.