Google G Suite working with SmarterMail 12.5

Question asked by Tim Lim - 4/13/2018 at 8:39 AM

Answered

Hi There, we are still on SmarterMail 12.5 and we would like to put some of our users on Google G Suite. I my previous company, we were able to successfully implement a split delivery setup where the MX Records was pointed to Google and non G Suite users would be directed by Google to the legacy server running Microsoft Exchange. Is such a setup possible for SmarterMail 12.5?

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Pedro Javier Replied

10/2/2019 at 7:39 AM

Still, no response from SmarterMail. It seems that they are not interested to route emails through Google Gsuite to avoid IP Blacklisting/Domain Bad Reputation issue.

If such functionality SmarterMail offers, everybody would spread add-on love on it :-)

Regards,

Pratik Jajal

Pratik Jajal Younited Host - The best Web Hosting Provider Email: pedro@younitedhost.com

Employee Replied

10/2/2019 at 7:49 AM

Employee Post

Tim and Pedro,

This is possible with SmarterMail. Please see the following knowledge base article for more information:

https://portal.smartertools.com/kb/a2995/mark-a-domain-as-hosted-externally.aspx

Employee Replied

10/2/2019 at 7:51 AM

Employee Post Marked As Answer

Hello Tim and Pedro. This functionality has been available since SmarterMail 14.

Option to mark a domain as external and have messages to that domain sent either to the domain's MX record or to a specified host address. (Enterprise Only)

Pedro Javier Replied

10/2/2019 at 9:25 AM

Hi Rod,

Can you please share us link to get it done so that it can be useful for all?

Pratik Jajal Younited Host - The best Web Hosting Provider Email: pedro@younitedhost.com

Employee Replied

10/2/2019 at 9:55 AM

Employee Post

Pedro,

Please see my reply above Rod's for the link to the relevant knowledge base article for those instructions.

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