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Domain configuration reset?
Problem reported by Jonathan Hamel - June 24, 2016 at 6:58 AM
Submitted
Hi,

I have this weird problem. A few domains configuration just reset.
No user is displayed and I can't even login with the domain admin as he disappeared as well.
User and domain data has not been touched (still in the domain folder).

How do I reload the domain and user data based on what is in the domain folder?
 
Thank you.
 
 
 

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Rod Lasky Replied
June 24, 2016 at 10:47 AM
Employee Post
Hi Jonathan.  What version of SmarterMail is this occurring in?  When you edit the domain, do you see the drop-down list of users to select as the domain admin?  If so, can you try switching the domain admin to a different user, save, and then do that again, toggling back to the correct domain admin user.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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