1
my server cannot send to external servers
Question asked by Carlos Flores - May 25, 2016 at 1:21 PM
Unanswered
my server suddenly stop to connect to external servers
 
13:32:52 [78446] Exception connecting to 65.55.37.88 (Id: 109)
13:32:52 [78446] System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 65.55.37.88:25
13:32:52 [78446] Binding to local ip '5x.9x.6x.2xx' failed.  Switched binding to primary local ip.
13:32:52 [78446] Connecting to 65.55.37.88:25 (Id: 110)
13:32:53 [78446] Exception connecting to 65.55.37.88 (Id: 110)
13:32:53 [78446] System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 65.55.37.88:25
13:32:53 [78446] Connection to 65.55.37.88 failed (Id: 110)
14:27:35 [78446] Delivery started for xxxxxx@xxxxx.org at 2:27:35 PM
14:27:48 [78446] Skipping spam checks: No local recipients
 
i check by telnet the connection on port 25 and i get response from mail.smartertools.com 25
 
what can be the problem?
 
thanks
 

5 Replies

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0
dejan dejanovic Replied
December 6, 2016 at 7:22 AM
Linda,
same issue on my site.
both point 1 and 2 checked, and corrected.
Port 25 is not blocked by ISP.
dejanc
0
Linda Pagillo Replied
December 6, 2016 at 7:37 AM
Hi Dejan. This means that no services are listening on the specified port or there is a firewall blocking connections. Can you post part of your log so I can see the exact error?
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
0
Paul Blank Replied
December 6, 2016 at 7:42 AM
Carlos says this: "i check by telnet the connection on port 25 and i get response from mail.smartertools.com 25"
 
Assuming he's running telnet from the server computer, the ISP is clearly not blocking port 25, nor is the server OS.
 
0
dejan dejanovic Replied
December 6, 2016 at 11:04 AM
[2016.12.06] 00:11:26 [79001] Sending remote mail for dejanc@xrey-design.si
[2016.12.06] 00:11:26 [79001] Initiating connection to 98.138.253.109
[2016.12.06] 00:11:26 [79001] Connecting to 98.138.253.109:25 (Id: 1)
[2016.12.06] 00:11:26 [79001] Exception connecting to 98.138.253.109 (Id: 1)
[2016.12.06] 00:11:26 [79001] System.Net.Sockets.SocketException (0x80004005): The requested address is not valid in its context
[2016.12.06] 00:11:26 [79001] Binding to local ip '192.168.1.100' failed.  Switched binding to primary local ip.
[2016.12.06] 00:11:26 [79001] Connecting to 98.138.253.109:25 (Id: 2)
[2016.12.06] 00:11:47 [79001] Exception connecting to 98.138.253.109 (Id: 2)
[2016.12.06] 00:11:47 [79001] System.Net.Sockets.SocketException (0x80004005): A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 98.138.253.109:25
[2016.12.06] 00:11:47 [79001] Connection to 98.138.253.109 failed (Id: 2)
[2016.12.06] 00:11:47 [79001] Bounce email written to 7079002.eml
[2016.12.06] 00:11:47 [79001] Delivery for dejanc@xrey-design.si to dejan.dejanovic@yahoo.com has completed (Bounced)
[2016.12.06] 00:11:50 [79001] Delivery finished for dejanc@xrey-design.si at 00:11:50 [id:7079001]
dejanc
0
dejan dejanovic Replied
December 7, 2016 at 7:38 AM
WORKS NOW!
Here are the steps which I was need to overview, and change again.
- double check with ISP vendor regarding their router ports. All good. (for info: my ISP router have by default open all ports if static ip available .Not sure how works at others ISP from global perspective)
- from Matthew Leyda instruction, True, somthing was wrong with MX record and DNS provider has fixed it.
The sending still not working, but was check and change next things:
- I had disable IPv6 from Domain >> Edit >> Technical tab
- from software server settings >> protocol settings >> smtp out change from static ip address to Use The Domain IP option,
and disable IPv6
 
finally restart services from SmarterMail left menu Manage >> Service >> check all >> Stop and
Start
and create new message. Previous failure message will be not used again as I guess are stil. holding parameters from previous mail server settings.
dejanc

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