There are two different types of Administrator accounts in SmarterMail:
The PRIMARY ADMIN, which is allowed to be a name without an "@domain.tld" attached to the name. The primary ADMIN account can add domains, modify the core settings of SmarterMail, run reports, setup paths, and make other software level administrative changes and modifications.
The DOMAIN ADMINISTRATOR, which must be a complete e-mail address, eg: "email@example.com", and can only administer domain level functions. Domain admins cannot add or remove domains, etc.
Finally, remember that the "free" version of SmarterMail supports only ONE (1) Domain, with up to TEN (10) users. If you are successful in adding additional users, or domain s via the API, or try to import data from a previously installed and configured SmarterMail installation, which contains more than one domain, or has more than 10 users in the domain, SmarterMail will simply quit functioning and, if you try to login to the domain, or check e-mail, nothing will process.
Phone: (224) 444-0169
E-Mail and DNS Security Specialist
Network Security Specialist
Customer Service Portal: https://portal.chicagonettech.com
Security Blog: http://networkbastion.blogspot.com/
Web and E-Mail Hosting, E-Mail Security and Consulting