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SMTP Failures Not Fireing Event
Problem reported by Ben Santiardo - August 4, 2015 at 5:30 AM
Submitted
I setup a Global Event of type [SMTP Delivery Failed] and I set it to use the "Default Notification Profile" which is simply a Reminder.
 
Strangely, I am having a problem with sending E-Mails generated from Events. The Auto-Response works fine and replies to tickets works fine. But when an event fires that generates an E-Mail is gets stuck in the spool. The SMTP Log says:
     Delivery Failed For [Path To EML File]
 
But then I also don't get a "Reminder" informing me that SMTP Delivery Failed as I expected by the Global Event that I setup, so I never know that these E-Mails are stuck in the spool unless I manually check it.
 
Any advice?
 
____________________________________
Ben Santiardo, Programmer Analyst
Eastern Suffolk BOCES

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