Hello Tom,

 

Thanks for the inquiry. Can you please reconfirm the version of SmarterStats that you have installed and provide us a sample of the reporting of the numbers ? Do you have any Import filters or exclusions on the site ? We can review this issue further perhaps with a Support Ticket. Please review the details on the Views, Hits, and Visits.

 

 

Thank You.

Hi Joe,

 

The version of SmarterStats is 7.7, running on Windows Server 2008, service pack 2. There are no import filters or exclusions applied.

 

There's no way to attach a file here. But here's the basic CSV export from the initial reporting screen.

 

"Date","Page Views","Visits","Hits","Bandwidth"
"3/28/2015","583","1427","4074","0.0 MB"
"3/29/2015","273","1809","4125","0.0 MB"
"3/30/2015","1289","2984","11111","0.0 MB"
"3/31/2015","115568","2860","124221","0.0 MB"
"4/1/2015","125187","2701","132115","0.0 MB"
"4/2/2015","42912","2250","49545","0.0 MB"
"4/3/2015","213","628","1899","0.0 MB"

 

 

 

 

 

Thanks,

 

Tom McNeer