SmarterTrack 13 is Now Available!

SmarterTools is proud to announce the major release of SmarterTrack 13.x, your popular online help desk with email ticketing, live chat, VoIP integration and call logging, a knowledge base, community forum, and more! 

The latest version of our helpdesk software introduces many large and exciting changes, including: a redesigned and mobile-friendly interface, browser notifications for tickets and chats, enhancements to the Community forum, a dark theme for the management interface, support for offline instant messaging and so much more! 

SmarterTrack desktop and mobile interface

SmarterTrack customers with current upgrade protection can download SmarterTrack 13.0 as a FREE major version upgrade. To check out the new features and enhancements and to review the important notes for this version, please refer to the New Features page and SmarterTrack Release Notes.To access this latest version, visit the SmarterTrack Downloads page.

If you have questions about the SmarterTrack 13.x release, contact our sales department by emailing During business hours you can also start a live chat or call us at