SmarterTrack 5.0.3810 Released

SmarterTools announces the release of SmarterTrack 5.0.3810. Highlights of the SmarterTrack 5.0.3810 release include:

  • ADDED: A new Web service to svcOrganization.asmx for GetGroupsForUser.
  • ADDED: Group members can now use the Take Ticket functionality to transfer a ticket to themselves when accessing SmarterTrack via the mobile interface.
  • CHANGED: To improve usability, the New Ticket Requires option on the Ticket Settings page has been split into two new options: New Ticket from Email Requires and New Ticket in Portal Requires.
  • CHANGED: The SmarterTrack mobile app now limits the number of closed ticket results to 200 results.
  • EFFICIENCY: To improve page load time, various performance enhancements were made to the mobile interface.

A complete listing of the new features and improvements is available on the SmarterTrack Release Notes page.

To access this latest version, visit the SmarterTrack Download page.

If you have any questions about the SmarterTrack 5.0.3810 release, contact us at

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