SmarterTrack 4.9.3799 Released

SmarterTools announces the release of SmarterTrack 4.9.3799. Highlights of the SmarterTrack 4.9.3799 release include:

  • FIXED: Required custom fields on the live chat submission page now validate as expected.
  • FIXED: SmarterTrack no longer records an invalid padding error.
  • FIXED: The language menu on the portal is now set to correspond with the browser's language as expected.
  • FIXED: The Resolutions tab now functions as expected for tickets with less than 256 characters.
  • FIXED: The ticket response time summary report now displays accurate results when data is grouped by group.

A complete listing of the new features and improvements is available on the SmarterTrack Release Notes page.

To access this latest version, visit the SmarterTrack Download page.

If you have any questions about the SmarterTrack 4.9.3799 release, contact us at

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