SmarterTools is proud to announce the BETA release of SmarterTrack 5.x. New features planned for SmarterTrack 5.x include call logging, a task management system, the ability to flag tickets for follow-up, the ability to send attachments to agents via Live Chat, the ability to utilize SmarterTrack from mobile devices, new Web services, several Knowledge Base enhancements, and more.
The SmarterTrack 5.x BETA will require a trial license key to operate. Additional information is available in the SmarterTrack 5.x BETA forum, where you will find instructions for participating in the BETA, release notes, and download information. New BETA versions of SmarterTrack 5.x will be released periodically throughout the BETA period and information regarding these updates will be available in the forum. At the end of the BETA period, customers will have the option of purchasing the software or reverting the trial license key to the free edition of the SmarterTrack software.
Participation in the FREE BETA test is contingent upon acceptance of the SmarterTools End User License Agreement included with the software. For more information about SmarterTools’ BETA program, please refer to the BETA Release FAQs.