SmarterTrack 4.5.3586 Released
SmarterTools announces the release of SmarterTrack 4.5.3586. Highlights of the SmarterTrack 4.5.3586 release include:
ADDED: A global AFK toggle available from anywhere in the management interface
ADDED: A new agent status popup that opens automatically on login
ADDED: A new general setting for disabling and enabling agent chat rooms
ADDED: A new general setting for disabling and enabling the agent instant messenger
ADDED: A new Live Chat hand-off setting for agent inactivity.
ADDED: A new portal setting for configuring the date range for popular KB articles
A complete listing of the new features and improvements is available on the SmarterTrack Release Notes page.
To access this latest version, visit the SmarterTrack Download page.
If you have any questions about the SmarterTrack 4.5.3586 release, contact us at firstname.lastname@example.org.
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