SmarterTrack 4.x Released

SmarterTools is proud to announce the release of SmarterTrack 4.x. New features of the customer service software include:

  • Installed software or service
  • Enhanced Ticket management
  • Brand support
  • Expanded Live Chat
  • Integrated survey system
  • Agent Instant messaging
  • Get Assistance and agent chat rooms
  • Multi-language support for more than 60 different languages and dialects
  • Real-time translation of Live Chats
  • Expanded WhosOn visitor tracking
  • Performance optimization
  • And more

For more information, see the SmarterTrack Features page. A complete listing of the new features and enhancements is available on the SmarterTrack Release Notes page.

To access this latest version, visit the SmarterTrack Download page.

If you have questions about the SmarterTrack 4.x release, contact us at

Thank you for using SmarterTools products!