Canceling a Hosted SmarterTrack Site

When your time using Hosted SmarterTrack comes to an end, you'll want to cancel your account. Simply removing agents or stopping the use of Hosted SmarterTrack is NOT the same as cancelling: you will continue being invoiced and making payments until your site is actually canceled. 

As an aside, if you're using a trial of Hosted SmarterTrack, once your initial 30 days is complete, you will not be billed for anything unless you actually subscribe. A trial of Hosted SmarterTrack does not require any payment information prior to the trial starting. As such, at the end of the trial the site simply stops working unless you actually subscribe to a Hosted SmarterTrack plan.

How do I cancel my account?
If you decide not to use SmarterTrack anymore, you can follow these steps to cancel your subscription:
  1. Visit the SmarterTools website and click on the account icon in the upper right.
  2. Once logged in, select Hosted Services from the dropdown menu.
  3. Find the URL for the appropriate site and click Cancel Site (or End Trial if you are canceling your free trial).
  4. Review the information and click Yes.