With Google Analytics integration, system administrators can gather Web analytics on the customer portal. For example, administrators can identify the most popular page of the portal or find out what page customers visited before landing on the portal.
Follow these steps to set up Google Analytics tracking on the portal:
SmarterTrack will automatically include the necessary JavaScript tracking code on each page of the portal for Google Analytics tracking. For more information, please refer to Portal Settings page in the SmarterTrack Online Help.
Learn more about SmarterTrack’s helpdesk system, which includes live chat, a self service portal and knowledge base software.
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