There may be times when a business needs to monitor traffic in SmarterTrack. To do this you can add your Google Analytics Site ID to SmarterTrack by following this knowledge base article: Setup Google Analytics tracking in portal.
Once Google Analytics have been enabled follow this Google article to set up event tracking: Setting up Event Tracking.
Once these steps have been completed results will be shown in Google analytics.
Learn more about SmarterTrack’s helpdesk system, which includes live chat, a self service portal and knowledge base software.
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