Move SmarterMail from Hosted to Self-Installed

Applies to All SmarterMail Versions

If you are moving from one shared hosted provider to a self installed version of SmarterMail the easiest and best solution to retrieve your emails, users, settings, etc. is to contact your current hosting provider and request your domain folder. The domain folder is where all domain level settings such as users, passwords, email, calendars, etc. settings are kept. Once you have the domain folder you can Install SmarterMail and follow the steps below:

1. Stop the SmarterMail service.
2. Move the SmarterMail domains folder from the hosting provider to where SmarterMail is installed. By default, the domain folder is located in C:\SmarterMail\Domains.
3. Open domainList.xml in a text editor. This file is located in the Service folder of the install path. By default, the install path is at C:\Program Files\SmarterTools\SmarterMail.
4. Each row beginning with "<Domain" includes the path to that domain. Change the path for each domain to reflect the new path to those domains.
5. Restart the SmarterMail service.

1. Domain
2. Domain level settings
3. Aliases
4. Users
5. User settings (passwords, contacts, calendars, etc.)
6. Mailing Lists

Learn more about SmarterMail's enterprise email features and benefits.