For security purposes, SmarterMail limits the number of times a user can attempt to log in without success. By default, users are temporarily locked out of their account after 10 failed login attempts and will remain locked out for five minutes. System administrators can alter these settings by editing the web.config file.
Follow these steps to edit these settings:
<add key="ForgotPassword.BruteForceDetection.TriesBeforeBlock" value="10"/>
<add key="Login.BruteForceDetection.BlockTime" value="5"/>
For more information about SmarterMail, please refer to the SmarterMail Online Help.
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