Import Mailbox Data to SmarterMail from Third-party Mail Servers

Individual users can use the mailbox migration tool within the webmail interface to import existing email and collaboration data from most third-party mail servers.

Applies to SmarterMail 8.x - 15.x

Follow these steps to use the mailbox migration tool:

1. Log into SmarterMail as a user.
2. Click the Settings icon.
3. Expand the My Settings and Advanced Settings folders in the navigation pane.
4. Click Mailbox Migration.
5. The mailbox migration tool will open in a new window. Follow the on-screen instructions to import email and collaboration data from a third-party mail server to your SmarterMail mailbox.

NOTE: The mailbox migration tool will only transfer email, contacts, calendars, tasks, and notes (if supported) from a single third-party mailbox to your SmarterMail mailbox. System administrators can use mail server conversion tools to migrate multiple mailboxes or entire domains from mail server applications like MailEnable, Merak, MailMax, or Imail quickly and easily. System administrators can also use Web services to run migrations for multiple accounts.

SmarterMail is typically able to keep date and time stamps when importing from other email server as long as they follow the standard time and date format in the email header.

For more information, please refer to the SmarterMail Online Help.

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