In order to receive messages from your SmarterMail account through Microsoft Outlook 2003, you will need to set up an IMAP account in Outlook. Unlike POP, IMAP is a newer email protocol that keeps all messages and folders on the server. As a result, actions you perform to messages and folders in Outlook will automatically appear in the SmarterMail Web interface (and vice versa).

Applies to SmarterMail 8.x - 15.x

Follow these steps to set up an IMAP account in Outlook 2003:

  1. In Microsoft Outlook, click the Tools menu and select Email Accounts.
  2. Click Add a new email account.
  3. Click Next.
  4. On the server type page, click IMAP.
  5. Click Next.
  6. On the email accounts page, fill out all of the necessary information. Be sure to provide the incoming and outgoing server.
  7. Click More Settings.
  8. Click the Outgoing Server tab. If your outgoing server requires SMTP authentication, select the appropriate checkbox.
  9. Click Advanced tab.
  10. If your server requires a secure connection, select the This server requires an encrypted connection (SSL) checkboxes.
  11. Click OK.
  12. Click Next.
  13. Click Finish.


Learn more about using SmarterMail for your email accounts and company-wide instant messenger.