Language Support for SmarterMail

This article applies to recent versions of SmarterMail. View articles for SmarterMail 15.x and earlier.
SmarterMail provides multi-language support through language translations, which allow users to convert static text in English to another language. The existing translations for SmarterMail are included with the SmarterMail product download, and these language files can be found in the App_Data\Translations folder. SmarterMail will automatically detect any language files stored in this folder and allow users to select them using the Language drop down in their Account Settings. 
(The default path for the SmarterMail language files is:
C:\Program Files(x86)\SmarterTools\SmarterMail\MRS\App_Data\Translations.)
NOTE: Existing language translations are provided by SmarterMail users and SmarterTools makes no warranty on the accuracy of a translation.
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Is it possible to correct translation errors or ortographic mistakes?
Ronie Tortorella (1/5/2015 at 8:14 AM)
It is! You can make edits to the translation file directly and update the file in your Translations folder. If you'd like to forward those corrections to our Sales Team, we can get them fixed in the files that are included with the download as well.
Andrea Rogers (5/31/2017 at 4:39 PM)
where can I download the Chinese language pack for SmarterMail ver16.xx? Thanks
Stephen Tang (5/30/2017 at 11:45 PM)
Hi Stephen, the Traditional and Simplified Chinese translations are now included with the SmarterMail download.
Andrea Rogers (8/8/2017 at 8:27 AM)
When will the language pack for french for Smartermail 16x. be available ?
Michel Gerber (5/31/2017 at 6:18 AM)
The French language has been completed and will be included in the upcoming 16.1 release. I'll send it your way now so you don't have to wait!
Andrea Rogers (7/12/2017 at 2:43 PM)
We're currently in the process of cleaning up the English language file, making things simpler and easier to translate. Once that is done, we'll be seeking translation files for SmarterMail 16.x and those files will be included with the product -- no need to download separate files like you had to do with previous versions.
Derek Curtis (5/31/2017 at 12:40 PM)
Is there any possibility to switch to german language in V16.x? I didn't found other then english...
Wolfgang Meyscheider (6/9/2017 at 11:29 AM)
Hi Wolfgang. The German translation will be included in the upcoming 16.1 release.
Andrea Rogers (7/18/2017 at 3:20 PM)
We noticed (unfortunately after ugrading) there's no Dutch language file yet in 16.X. Could you inform me when that will be released?
Richard Arnold (7/20/2017 at 11:20 PM)
Dutch is available in the 16.1 release, which was just made live.
Derek Curtis (7/21/2017 at 11:22 AM)
where can I download the Korean language pack for SmarterMail ver16.xx? Thanks
철환 유 (1/31/2018 at 11:22 PM)
The language packs are part of the installation now -- there's not an external download like in previous versions.
Derek Curtis (2/1/2018 at 7:42 AM)

can i hide the language dropdown option and fix the language as english only ?

ps. but i do not think to remove the language files in C:\Program Files(x86)\SmarterTools\SmarterMail\MRS\App_Data\Translations .


Joe Joe (4/9/2018 at 5:42 AM)
Hello Joe. At this time the language selection cannot be removed from the login page.
Andrea Rogers (4/9/2018 at 1:47 PM)
Is there any possibility to use japanese language in V16.x?
Wattana Buddhakasorn (10/3/2018 at 8:35 PM)
Hello, Wattana -- language translations are provided by partners. If you would like to create a Japanese translation, you can use the English language file that's part of the installation. If you would like to offer it up for us, we do provide some compensation in the form of credits to your account. Contact for more information.
Derek Curtis (10/4/2018 at 7:01 AM)