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When will SmarterMail convert the *.EML files to *.GRP file. I did the steps above, but don't see the conversion happening. Or will that be done at midnight (NOTE in red) ?
Robert Voigt (January 3, 2014 at 4:22 PM)
Thanks. The KB was edited to note when the EML files are coverted to GRP files. (It happens after the user accesses their account for the first time after the EML files are copied over).
Derek Curtis (January 7, 2014 at 2:17 PM)
How would one make SmarterMail preserve the original received date in the email header of the .eml file, instead of making them the date when they were imported? Email conversations cannot be imported this way - information on which email follows which, and when were they sent is lost.
Roland Papp (October 23, 2014 at 1:04 AM)
Roland Papp is correct. I used ReliefJet Essentials to extract EMLs and their folder-structure from a large PST file.
To use the above instructions for importing, you have to completely replicate (Manually) the folder structure in SmarterMail, stop the service, delete the mailbox.cfg file in EACH folder, copy-in the EML structure-data, restart the service, then login as the user.
Even with all that-- the email dates picked up by SM are the date of import.

William Lolli (August 24, 2016 at 10:19 PM)