Enable Cyren Zero-hour Outbreak Detection

This article applies to recent versions of SmarterMail. View articles for SmarterMail 16.x and earlier.

The Cyren Zero-hour Outbreak Detection service identifies viruses based on their unique distribution patterns and provides a complementary shield to SmarterMail's conventional and built-in antivirus technology, protecting mailboxes in the earliest moments of malware outbreaks and continuing protection as each new variant emerges.

To begin using the antivirus service, you'll need to:

  • obtain proper licensing by purchasing the service or starting a trial, then
  • enable Cyren Zero-hour Outbreak Detection in your security settings. 

Obtaining proper licensing for Cyren Zero-hour Outbreak Detection

Cyren Zero-hour Outbreak Detection is associated to a specific SmarterMail license key at the time of purchase and is offered as an annual subscription for licenses with active Maintenance and Support. To purchase the license add-on, get in touch with a sales representative or modify your license at the SmarterTools shopping cart. Note: After purchasing the Cyren Zero-hour Outbreak Detection subscription, you must Reactivate SmarterMail in order to refresh your installation's license limits. 

(To test the Cyren Zero-hour Outbreak Detection service before purchasing the add-on, feel free to Activate a Free Trial for Cyren Zero-hour Outbreak Detection.)

Enabling Cyren Zero-hour Outbreak Detection 

Follow these steps to enable Cyren Zero-hour Outbreak Detection in your security settings:

  1. Log into SmarterMail as a System Administrator.
  2. Click the the Settings icon.
  3. Click on Antivirus.
  4. Find the Cyren Zero-hour Outbreak Detection card and slide the toggle to the right next to Enable Cyren Zero-hour Outbreak Detection.
  5. Use the following 3 dropdown lists to choose the default action taken on a message when Cyren determines the it has a medium, high, or definite probability of containing a virus.
  6. Click Save
  7. Cyren is now enabled on your server.
Learn more about using SmarterMail for your email accounts and company-wide instant messenger.