Configure SmarterMail Accounts for Synchronization Using SyncML

SmarterMail uses multiple data synchronization technologies to sync mailbox data with email clients and mobile devices. Before users can sync using SyncML, the system administrator must enable SyncML for the domain.  NOTE: Use of SyncML is still possible in 11.x - 15.x but is no longer supported in these versions. This is due to the lack of development of SyncML as a viable syncing protocol by third parties.

Applies to SmarterMail Enterprise 8.x - 10.x

Follow these steps to enable SyncML for all of the users on a domain:

  1. Log in to SmarterMail as the system administrator.
  2. Click the Domain icon.
  3. Select desired domain in the navigation pane and click Edit in the content pane toolbar.
  4. Click the Features tab.
  5. Select the SyncML checkbox.
  6. Click Save.

SyncML is now enabled for all accounts in the domain. Users will have to install the Funambol SyncML plug-in prior to synchronizing their data with Microsoft Outlook, Mozilla Thunderbird, or most smartphones. For more information on installing this plug-in, refer to the following KB articles:

For more information on SyncML, refer to the SmarterMail Online Help.


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