Completely Uninstall SmarterMail

This article applies to recent versions of SmarterMail. View articles for SmarterMail 15.x and earlier.

On occasion, a system administrator may need to completely uninstall SmarterMail. For example, this might occur if a server is no longer being used as a mail server and the system administrator wants to clean up the server and completely remove SmarterMail so the server can be re-provisioned for another purpose.

Follow these steps to completely uninstall SmarterMail, all configuration data (domains, users, etc.) and all settings files:

  1. Uninstall SmarterMail from Add/Remove Programs. This will remove all program files associated with SmarterMail.
  2. Remove the SmarterMail site from within IIS. 
  3. Delete the associated Application Pool that was used by SmarterMail.
  4. Next, delete the SmarterMail software folder. By default, this folder is located at C:\Program Files (x86)\SmarterTools\SmarterMail.
  5. Finally, delete the SmarterMail data folder. This typically contains the domains, logs, spool, POP3 retrieval, etc. By default, this folder is located at C:\SmarterMail.

All components of SmarterMail have been removed from the server.

Learn more about SmarterMail's enterprise email features and benefits.