On occasion, a system administrator may need to completely uninstall SmarterMail. For example, this might occur if a server is no longer being used for the mail server and the system administrator wants to clean up the server and completely remove SmarterMail.
Follow these steps to completely uninstall SmarterMail:
- Uninstall SmarterMail from Add/Remove Programs. This will remove all program files associated with SmarterMail.
- Remove the SmarterMail site from within IIS. (Delete both the site and the associated application pool.)
- Next, delete the SmarterTools software folder. By default, this folder is located at C:\Program Files (x86)\SmarterTools\SmarterMail.
- Finally, delete the SmarterMail data folder. This typically contains the domains, logs, spool, POP3 retrieval, etc. By default, this folder is located at C:\SmarterMail.
All components of SmarterMail have been removed from the server.