There used to be a KB article describing how SmarterMail processes an incoming email, but it appears to reflect an older version and doesn't include many features added over the years.
It would be extremely helpful to have an updated article showing the current order of operations for an inbound message, including where the following occur:
It would also help to note which stages terminate processing (for example, antivirus detection), and which features continue processing afterward.
Even a simple flow diagram would be very useful for administrators developing integrations or troubleshooting mail flow.
By reporting abuse, a moderator will be asked to review the content of this interaction to take further action, if necessary.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add noreply@smartertools.com to your trusted senders list in your email software.
A code was sent to the recovery email address. Please provide the 6-digit code.
A code can be retrieved from your authentication app. Please provide the 6-digit code.
An email was sent to your recovery email address. If you need further assistance, please contact your system admin.
Passkeys let you sign in quickly and securely using your fingerprint, face, or device PIN. No password needed!